Shipping policy
Last updated: November 9, 2026
Thank you for shopping with Bexel. This policy explains how we ship your order, what it costs, and what to expect after you buy.
Paddles
Pickleball paddles ship free in the United States on orders of $70 or more. Delivery is Standard only and typically arrives in 7–14 days with tracking. There is no express shipping option for paddles.
Merch
Hats and totes ship through Printful. On orders under $70, Standard shipping is $8. On orders of $70 or more, Standard shipping is free.
Shipping methods and delivery times
Available shipping methods and estimated delivery times are shown at checkout. For paddles, the current Standard window is 7–14 days with tracking. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.
Shipping costs
- Orders of $70 or more: free Standard shipping in the United States
- Orders under $70: Standard shipping $8
There is no express shipping rate.
Order tracking
Once your order ships, we email a confirmation with a tracking number and link when tracking is available. Tracking information may take time to update after you receive it.
Shipping destinations
We currently ship to the United States.
Address accuracy
Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.
Lost, damaged, or delayed packages
If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.
Order changes and cancellations
Need to change or cancel your order? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it is in transit we are unable to modify it. Refunds for cancelled or delayed orders will be processed to the original payment method where possible.
Questions
Contact our team at bexelclub@gmail.com.